We're operating business as usual, however, please be advised there may be some external shipping delays due to COVID-19. For further information please refer to Australia Post Domestic Updates.
*All Australia Post signed for delivery parcels will be “Authority to Leave” effective immediately, in an effort to minimise social interactions in accordance with official COVID-19 guidelines.
Australia Post expects international delivery delays due to flight cancellations and government restrictions because of COVID-19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. Due to COVID-19 Australia Post are not delivering to all countries. For further information please refer to Australia Post International Updates.
standard DISPATCH TIMEFRAME
These are general estimates only and once your order has left our dispatch it is then in the hands of the delivery courier to get it to you as soon as possible.
Orders are dispatched from our warehouse 1-2 days after order is received.
Please note we can not send to PO Boxes unless it is via Australia Post.
Standard Australian orders are sent via Australia Post and will be with you in 3-5 business days.
Australian express orders sent via Startrack will be with you in 1-2 business days.
Australian express orders sent via Australia Post Express will be with you in 1-3 business days.
Customer is responsible for all duties and taxes when the goods enter the country.
COVID 19: DHL are experiencing delays with Standard International delivery due to high volume. We advise selecting express shipping upon checkout for time sensitive orders.
International Express orders will be sent via DHL Express and will be with you in 3-6 business days.
International Standard orders will be sent via DHL eCommerce take 2-3 weeks depending on your location.
For International Standard we use DHL eCommerce. To Track your parcel with this service, you will be provided with an initial tracking number with which you can track your items until they reach the destination country, where the local post service will take over. The tracking page will also provide you with a different tracking ID to use with your local post service so you can track your items all the way to your door.
Please note: Eye of Horus is not responsible for any custom or duty charges incurred to receive the goods upon arrival to your country.
The Eye of Horus Team