Refund and Return Policy 

All Eye of Horus products have been tested for safety and non-irritation.
However we recognise everyone is an individual and we cannot guarantee that there may not be an occasional reaction to our products. We accept that some individuals may have a reaction due to a number of issues beyond our control, including sensitivities personal to themselves.

Eye of Horus guarantees unsurpassed quality and integrity in our products. We offer a 100% money back guarantee of complete customer satisfaction within the first 30 days of purchase.

In the occasional event of manufacturing faults, or if not satisfied with the quality of product, we would replace the products at no cost to the customer within 30 days of purchase.

To return an item, please email contact@eyeofhoruscosmetics.com and our friendly Customer Service team will provide you with further instructions. 

Please note: The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Eye of Horus will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.

If you believe that your purchase has a fault, please email our friendly Customer Service team at contact@eyeofhoruscosmetics.com with your order number and the details of the fault. Our team will happily assist you further.

International Refund and Return Policy 

Eye of Horus will accept international returns for goods in accordance with our returns policy. Please note: Eye of Horus is not responsible for any custom or duty charges incurred to receive the goods. Any charges incurred will be deducted from your final refund. We recommend using a traceable deliverable method and taking note of your tracking number as Eye of Horus cannot accept responsibility for any items that are lost in transit. The cost of return shipping is at the customer’s expense and is non-refundable. 

If you believe that your purchase has a fault, please email our friendly Customer Service team at contact@eyeofhoruscosmetics.com with your order number and the details of the fault. Our team will happily assist you further.

Promotional Codes Policy

From time to time Eye Of Horus offers its online customers a discount by use of a Promotional Code.

 How to Use the Promotional Code, eg 25% Discount

Select the product/s you wish to purchase and go to the Checkout Screen. You will note an ORDER SUMMARY, followed by an explanation of the SPECIAL OFFER.

Below the Special Offer you will note the BLUE LINK (Have a Discount Code? Enter it here) for the Discount Code. *PLEASE ENSURE YOU APPLY THE DISCOUNT BEFORE PROCEEDING TO ENTER CREDIT CARD OR PAYPAL DETAILS.*

Applying the Code will change the amount owed before proceeding with payment.

*PLEASE NOTE: Our system cannot reverse a payment if you have proceeded without applying the Discount Code.  It is our Policy that we cannot unfortunately provide a refund or discount if the Code has not been applied, however we are happy to honour the discount in a future purchase - please call head office on1300938818, or email contact@eyeofhoruscosmetics.com

Eye of Horus Team